Sony PS3
The PlayStation 3 will not turn on. The power LED will flash green, yellow, and then red whilst making a fast bleeping noise
This is a very common fault and if your PlayStation 3 is suffering from any of these symptoms, book this repair. The fault has been attributed to the GPU (Graphics Processing Unit) or the CPU (Central Processing Unit) overheating, which causes the solder balls underneath them to crack. In some cases it is necessary to remove the chips and apply new ones. This fault is often described as the 'yellow light of death' or 'traffic lights' all are the same fault. Our quality control department ensure the console has been put through a vigorous testing procedure before it is returned.
Your PlayStation 3 will not load games, Blu-rays or DVDs. The consoles drive may not accept or eject games.
If your console is displaying one or more of the above faults then your your PlayStation 3 console will probably need a new official Sony Blu-ray laser. Please bear in mind this fault can also be intermittent. Games might load sometimes, but not others, likewise some games might work over others. This can be caused by dirty or damaged PS3 games, Blu-rays or DVDs, somtime's it's difficult to diagnose. It is important to note in this case that a new laser will read damaged discs better than an old PS3 laser. If you are unsure about the quality of your discs used in your playstaion 3, please feel free to send them with your PlayStation 3 to Your Local PC Shop.
No picture when the console is turned on
This fault may be related to a number of things, it may be that the ports such as the HDMI have become faulty in which case we can replace the faulty part. If you have tested the console on another television with another known working lead and you are getting the same results then book repair assessment.
Before sending in your console to us, make sure you have tried this:
Switch the console on using the power switch located on the rear of the console; make sure the power light is red. Then press and hold the power switch next to the Blu-ray drive till the power light defaults back to red.- If it works Great! Back
Three Red Rings Of Death / One Red Ring Error / Red Dot Of Death
Generally this fault is the result of lose solder joints under the GPU, or in some cases the CPU. The fault can also be attributed to a malfunctioning component on the main board; although that is rare. We use an BGA Microscope to look under your GPU/CPU to determine the cause of the fault, if the problem is lose solder balls, then we use cutting edge technology to reflow the board. On some rare cases, the solder under the chip needs to be replaced. In that case we fully remove the chip from the board, clean and re-ball it. Once the chip has been re-fitted, we fully test your console to make sure the repair has worked.
Not Reading Discs or Drive Problems
Generally this fault is a result of a damaged XBOX 360 drive laser. There is an important distinction to be made with this repair as sometimes this fault can be caused by a faulty drive board. However, for the most part the repair is simply a case of replacing the laser inside your XBOX 360 drive. In a case where the drive board is at fault, we simply fit a new drive at no extra cost. If you feel as though the games are faulty and would like them repaired please feel free to send them along with the console.
No Power
Many Xbox 360 Repairs are to do with the 3 Red Light Error, however this fault incorporates problems in which no power goes to the console. This can be due to a failure on the mainboard, although the power supply illuminates there is no power reaching the Xbox. If you feel that the power supply unit is perhaps faulty please feel free to send that with the console. Back
Nintendo Wii
Power Problems or No Video Output
This fault option incorporates many possible Wii issues, power problems may range from a faulty mainboard to broken or snapped switches. It is important to rule out your power adapter before sending us your Nintendo Wii for repair. If you can, try using your power adapter on another machine, or use a new power adapter on your machine. If you cannot, or simply wish for us to test the power supply unit don't hesitate to send it with the Wii or bring it in to your Local PC Shop. Other issues that may arise are firmware problems, your console may be 'bricked' this usually happens due to a failed firmware update or an unsuccessful installation of a mod chip. On occasions we may have to replace the Wii mainboard and you may lose the mod chip functions, our engineers will make sure to inform you of this prior to the repair going ahead.
Disc Read Errors
This is a very common fault with the Wii, due to the fragile nature of the laser the slightest piece of dust or a dirty disc can cause the console to produce disc read errors. It is possible for the Wii to read the discs but it may crash, freeze or ask you to eject the disc during game play. Our engineers will identify what the problem is, and replace the laser with an official Nintendo laser. If you feel as though the games are causing the problems please feel free to include them and we will clean them. All Wii consoles repairs will be thoroughly tested at The Local PC Shop quality control phase before being returned. Back
Nintendo DS
Top or Bottom Screen Smashed or Faulty
This fault is perhaps the most common of all Console Doctors Nintendo DS repairs. Due to fragile design of the LCD top screen and the pressure sensitive bottom screen we receive many consoles with cracks on the screens. Although playable if the crack is small it can become worse if not repaired. If you have attempted to repair the DS console yourself and a fault has occurred it is usually due to damage on the electrical PCB ribbon connecting the DS top screen to the main board.
Touch Screen Faulty
This fault is often caused simply through wear and tear over a period of time. The screen may appear heavily scratched, actions may not occur where you press or it may not respond at all. You can test the calibration of the touch screen by going into the settings and choosing the calibration option, if you cannot pass the on screen tests your touch screen will need replacing.
Not Reading Games
This fault is usually caused by putting the DS game cartridges in the slot the wrong way round causing the pins to bend out of their original position. As slight as the bend on even one of the DS lite pins may seem trivial, it can cause the console not to read Nintendo cartridges. Inserting any other objects in cartridge slot may cause the same problem. Our trained engineers can replace these delicate pins with official Nintendo pins. Once the repair to the DS is complete our quality control team will test the console with numerous games to ensure it reads the cartridges. If you have game cartridges that do not work send them with the consoles and we will endeavour to repair those games for no extra charge. Back
Sony PSP
PSP LCD Screen Broken
The official PSP screen is a high quality screen manufactured by Sharp, that is comprised of two main parts – a back-light and LCD screen. If you have had the misfortune to drop your PSP or break your screen then we will fit a brand new official part – restoring your PSP to working order. If Your PSP Screen is Dark the back-light part of the screen may be damaged. If you have found that the PSP back-light is working intermittently or not working at all then the problem lies with the backlight unit that lies behind the LCD screen, in order to fix this problem we will fit a brand new back-light unit to your console.
Broken PSP Disk drive-UMD
The UMD disk is read by a Sony laser system, if you find that the disks are failing to load, loading extremely slowly, or are making strange whirring noises, particularly annoying during game play, then the laser assembly is at fault. By replacing this part with a brand new official Sony replacement, your UMD disk reading problems will be over.
PSP motherboard problems
Mother board symptoms can be various, for example when installing firmware upgrades or software downloads the console can sometimes lock up mid software flashing – this is a firmware failure, that unfortunately means your console is dead (known as "bricked"). Many tear has shed at The Local PC Shop, But now we can repair this with a PSP ROM recovery that will restore your console to working order.
PSP Power Button Repair
The power switch is a fragile part that can be easily damaged due to wear and tear from turning the console on and off. If you find that the power switch is not working, we repair this by fitting a replacement switch.
Overuse of Analogue Sticks and Buttons
The best way, (If one exists) to break a PSP. When playing on your PSP, the analogue stick is in near constant use, and as such suffers from wear and tear quite quickly. If your analogue stick is beginning to stick or is not as responsive as it should be then let us fit a replacement part for you to bring your console back to perfect working order. If any other of your buttons or switches are currently sticking or failing to respond, then we can fit and sell the parts in order to bring your PSP back to working order. Back